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Payment options

Payments can be made online through our online store or by cash in person. To pay by cash, please see “Can I pickup my purchase?” for more information.

How long does a delivery take?

Deliveries may take 1 – 2 weeks for orders within Canada.

Can I pickup my purchase?

Pickup is available in downtown Vancouver on most weekdays between 11am – 5pm. Email info@twisted.ca or call 604-699-2226 to schedule a pickup time.

Refunds or exchanges

Exchange are only accepted within 15 days of receiving the item. It must not be washed, worn, damaged, or altered in any way.